To order spare parts, please email firstname.lastname@example.org or call us at (888) 542-1112 Mon-Fri 8am-4pm PT (excluding national holidays), clearly indicating:
- needed part (if unsure, please add a photo)
- shipping address
- all credit card details (we accept exclusively Visa, Discover and Mastercard)
Consumers are responsible for all shipping charges on spare part orders.
When requesting spare parts under warranty, please provide a sales receipt from an authorized dealer, a photo of the part you wish to have replaced, a brief explanation of the issue with your product, the serial number of the product, and your shipping address.